Practice information
Healthcare Network terms
Healthcare Network Terms
Version 1 · Effective 2026-11-04T20:20:30Z
DRKTMED HEALTHCARE NETWORK TERMS
1. How the Network works
The DrKTMed Healthcare Network connects patients, referrers, registered healthcare professionals, independent practices and organisations that need healthcare staffing or consultancy support. Its services are separate: (a) a free professional directory, (b) optional virtual-practice booking and communications technology, and (c) a separately accepted professional representation and staffing service. Joining one service does not automatically activate another.
2. Independent professional responsibility
A listing is not an employment contract or a transfer of clinical responsibility to DrKTMed. Where the professional provides care through an independent practice, that professional or practice remains responsible for the clinical decision, applicable registration, professional indemnity, patient consent, clinical records, professional conduct and any appropriate onward referral. Care provided directly by Dr. Kamo Tjelele Medical Centre remains subject to that Centre's own patient and clinical terms. The practitioner or practice providing a service must be clearly identified before a patient commits to care.
3. Verification and directory information
Applicants must give correct professional and contact information, provide evidence when requested and report changes, restrictions or registration lapses. Directory publication follows review; an applicant is not automatically verified merely by creating an account. A badge means that the stated registration or evidence was checked at the date recorded, not a guarantee of clinical outcomes, continuous licensing or suitability for a particular patient. Patients and employers should also assess the professional's service scope and current suitability.
4. Free directory participation
Professionals may apply for a directory listing without buying DrKTMed virtual-practice technology or agreeing to consultancy representation. The directory may display professional identity, registration category, permitted professional contact information, service areas and verification status. DrKTMed may withhold or correct information that cannot be supported by evidence.
5. Independent virtual practices
Eligible, approved practices may separately request access to DrKTMed scheduling and authorised audio, video and text consultation software. The platform fee currently displayed for this product is R200 per month plus R200 per completed virtual consultation. The independent practice sets its own patient care fees and remains responsible for its professional service. A proposed payment or activation is subject to a clear, separately accepted agreement, applicable tax information and the actual platform billing configuration. Creating a listing or request does not by itself create a charge, enable telehealth or establish a practitioner-patient relationship.
6. Consultancy, locum and staffing requests
A healthcare professional must separately agree to be represented for locum, shift, contract or consultancy opportunities. No placement fee is charged to the healthcare professional for being represented through this programme, as currently stated by DrKTMed. Organisations requesting staff must submit accurate role, location, working-time, qualification and contact details. A request is not a confirmed placement. Any organisation-facing service charges must be disclosed and agreed before they are incurred; no unlisted fee is created by submitting an enquiry.
7. Professional safety and permitted use
Users must not misrepresent registration, clinical services, employment authority, patient consent, staffing approvals or payment status. Professional contact must respect confidentiality, applicable professional rules, discrimination law and patient safety. Unauthorised clinical access, promotional messaging to patients without a lawful basis, scraping protected information and circumventing verification or billing are prohibited.
8. Accounts, information and communications
Keep account credentials safe, promptly report misuse and provide only information you are authorised to share. DrKTMed may use verified contact details to respond to applications, verification requests and service-related messages. Health information may be handled only within an authorised care or referral workflow and under the published privacy and clinical policies.
9. Payments, settlements and refunds
Patient charges for independent care are set by the relevant practice and must be disclosed before booking. Network technology charges apply only according to an activated commercial arrangement. Refunds, dispute handling and any cancellation consequences follow the specific accepted service terms and applicable South African consumer law. DrKTMed does not guarantee third-party settlement or shift payment without a separately agreed arrangement.
10. Suspension, correction and removal
DrKTMed may suspend an application, profile or service access where registration evidence expires, a material misrepresentation is identified, data security is threatened, a lawful instruction requires it or an applicable service agreement is breached. Where reasonably practicable, the affected person will be told the reason and how to request review. Retained records required for clinical, audit, tax or legal purposes are not automatically deleted when a listing is removed.
11. Complaints and disputes
Contact DrKTMed through the Support & Contact page, stating the relevant service and reference number if available. Clinical complaints about independent care should identify the practice providing the care; DrKTMed can assist in routing the complaint within privacy and consent constraints. Nothing in these terms removes statutory rights or applicable professional reporting routes. South African law applies, subject to mandatory consumer, privacy and healthcare protections.
12. Changes and historic acceptance
New material versions will be identified and communicated through the account or the contact details supplied. DrKTMed retains earlier versions and acceptance evidence. A later change does not retrospectively rewrite an earlier accepted charge, signed clinical record or care agreement.
1. How the Network works
The DrKTMed Healthcare Network connects patients, referrers, registered healthcare professionals, independent practices and organisations that need healthcare staffing or consultancy support. Its services are separate: (a) a free professional directory, (b) optional virtual-practice booking and communications technology, and (c) a separately accepted professional representation and staffing service. Joining one service does not automatically activate another.
2. Independent professional responsibility
A listing is not an employment contract or a transfer of clinical responsibility to DrKTMed. Where the professional provides care through an independent practice, that professional or practice remains responsible for the clinical decision, applicable registration, professional indemnity, patient consent, clinical records, professional conduct and any appropriate onward referral. Care provided directly by Dr. Kamo Tjelele Medical Centre remains subject to that Centre's own patient and clinical terms. The practitioner or practice providing a service must be clearly identified before a patient commits to care.
3. Verification and directory information
Applicants must give correct professional and contact information, provide evidence when requested and report changes, restrictions or registration lapses. Directory publication follows review; an applicant is not automatically verified merely by creating an account. A badge means that the stated registration or evidence was checked at the date recorded, not a guarantee of clinical outcomes, continuous licensing or suitability for a particular patient. Patients and employers should also assess the professional's service scope and current suitability.
4. Free directory participation
Professionals may apply for a directory listing without buying DrKTMed virtual-practice technology or agreeing to consultancy representation. The directory may display professional identity, registration category, permitted professional contact information, service areas and verification status. DrKTMed may withhold or correct information that cannot be supported by evidence.
5. Independent virtual practices
Eligible, approved practices may separately request access to DrKTMed scheduling and authorised audio, video and text consultation software. The platform fee currently displayed for this product is R200 per month plus R200 per completed virtual consultation. The independent practice sets its own patient care fees and remains responsible for its professional service. A proposed payment or activation is subject to a clear, separately accepted agreement, applicable tax information and the actual platform billing configuration. Creating a listing or request does not by itself create a charge, enable telehealth or establish a practitioner-patient relationship.
6. Consultancy, locum and staffing requests
A healthcare professional must separately agree to be represented for locum, shift, contract or consultancy opportunities. No placement fee is charged to the healthcare professional for being represented through this programme, as currently stated by DrKTMed. Organisations requesting staff must submit accurate role, location, working-time, qualification and contact details. A request is not a confirmed placement. Any organisation-facing service charges must be disclosed and agreed before they are incurred; no unlisted fee is created by submitting an enquiry.
7. Professional safety and permitted use
Users must not misrepresent registration, clinical services, employment authority, patient consent, staffing approvals or payment status. Professional contact must respect confidentiality, applicable professional rules, discrimination law and patient safety. Unauthorised clinical access, promotional messaging to patients without a lawful basis, scraping protected information and circumventing verification or billing are prohibited.
8. Accounts, information and communications
Keep account credentials safe, promptly report misuse and provide only information you are authorised to share. DrKTMed may use verified contact details to respond to applications, verification requests and service-related messages. Health information may be handled only within an authorised care or referral workflow and under the published privacy and clinical policies.
9. Payments, settlements and refunds
Patient charges for independent care are set by the relevant practice and must be disclosed before booking. Network technology charges apply only according to an activated commercial arrangement. Refunds, dispute handling and any cancellation consequences follow the specific accepted service terms and applicable South African consumer law. DrKTMed does not guarantee third-party settlement or shift payment without a separately agreed arrangement.
10. Suspension, correction and removal
DrKTMed may suspend an application, profile or service access where registration evidence expires, a material misrepresentation is identified, data security is threatened, a lawful instruction requires it or an applicable service agreement is breached. Where reasonably practicable, the affected person will be told the reason and how to request review. Retained records required for clinical, audit, tax or legal purposes are not automatically deleted when a listing is removed.
11. Complaints and disputes
Contact DrKTMed through the Support & Contact page, stating the relevant service and reference number if available. Clinical complaints about independent care should identify the practice providing the care; DrKTMed can assist in routing the complaint within privacy and consent constraints. Nothing in these terms removes statutory rights or applicable professional reporting routes. South African law applies, subject to mandatory consumer, privacy and healthcare protections.
12. Changes and historic acceptance
New material versions will be identified and communicated through the account or the contact details supplied. DrKTMed retains earlier versions and acceptance evidence. A later change does not retrospectively rewrite an earlier accepted charge, signed clinical record or care agreement.