Practice information
Agency and employer terms
Agency and employer terms
Version 1 · Effective 2026-11-04T20:20:30Z
AGENCY AND EMPLOYER TERMS
1. Who may request staff
Organisations may register to request suitable healthcare professionals for shifts, locum placements, contracts or consultancy engagements. Registration and the submission of a request do not guarantee availability, credential suitability or that a placement has been agreed.
2. Accurate requests
Describe the role, dates, working hours, location, required council registration and qualifications, remuneration or budget where known, reporting line and any material safety or onsite requirements accurately. A request may be declined or clarified before advertising or matching.
3. Independent checks and obligations
A verification indicator records evidence checked at a point in time. Employers must perform legally required site-specific employment, professional and safety checks. The engaging organisation remains responsible for lawful conditions of work, appropriate supervision, fair recruitment and non-discriminatory selection.
4. Candidate information
Use information supplied through DrKTMed only to evaluate the particular request lawfully. Do not export, market, redistribute or retain personal information beyond an authorised purpose and applicable legal requirements. Clinical and patient information must not be supplied through general staffing forms.
5. Commercial arrangements
Any service, recruitment, administration or consultancy charges payable by an organisation must be disclosed and accepted before they are incurred. Submission of a preliminary request creates no automatic invoice or placement charge. Separate terms may govern an accepted engagement, cancellation, travel, timesheets and payment.
6. Conduct, disputes and termination
Treat professionals fairly and communicate material changes promptly. Report incidents through the agreed contact route. DrKTMed may suspend inappropriate or fraudulent requests and preserve records where law or audit obligations require. South African law and mandatory statutory rights apply. Complaints can be raised through Support & Contact.
1. Who may request staff
Organisations may register to request suitable healthcare professionals for shifts, locum placements, contracts or consultancy engagements. Registration and the submission of a request do not guarantee availability, credential suitability or that a placement has been agreed.
2. Accurate requests
Describe the role, dates, working hours, location, required council registration and qualifications, remuneration or budget where known, reporting line and any material safety or onsite requirements accurately. A request may be declined or clarified before advertising or matching.
3. Independent checks and obligations
A verification indicator records evidence checked at a point in time. Employers must perform legally required site-specific employment, professional and safety checks. The engaging organisation remains responsible for lawful conditions of work, appropriate supervision, fair recruitment and non-discriminatory selection.
4. Candidate information
Use information supplied through DrKTMed only to evaluate the particular request lawfully. Do not export, market, redistribute or retain personal information beyond an authorised purpose and applicable legal requirements. Clinical and patient information must not be supplied through general staffing forms.
5. Commercial arrangements
Any service, recruitment, administration or consultancy charges payable by an organisation must be disclosed and accepted before they are incurred. Submission of a preliminary request creates no automatic invoice or placement charge. Separate terms may govern an accepted engagement, cancellation, travel, timesheets and payment.
6. Conduct, disputes and termination
Treat professionals fairly and communicate material changes promptly. Report incidents through the agreed contact route. DrKTMed may suspend inappropriate or fraudulent requests and preserve records where law or audit obligations require. South African law and mandatory statutory rights apply. Complaints can be raised through Support & Contact.