Support & contact
Speak to the Medical Centre.
Contact us for administrative help with bookings, account access or documents. For medical care, book a consultation. Emergencies require local emergency services or an emergency department.
Email the right team
For account numbers, medical records or documents, open secure support. For a general enquiry, choose a team below.
- General enquiries
- info@drkamotjelelemed.com
- Accounts and technical support
- support@drkamotjelelemed.com
- Payments and billing
- finance@drkamotjelelemed.com
- Medical-aid claim enquiries
- claims@drkamotjelelemed.com
- Practice administration
- admin@drkamotjelelemed.com
Frequently asked questions
How do I sign in?
On the patient sign-in page, enter your email address and select Continue to try a passkey. Your device may offer a fingerprint, face or screen-lock check. Select Other sign-in methods to use a password or request an email code or link. Complete any verification enabled on your account.
What if I forgot my password?
Choose Forgot password? below the password field and follow the recovery steps. Never send your password or verification codes to support.
What if my previously saved passkey does not work?
Use the device or password manager where you saved it. Older passkeys may need the original www website address. Open help with a previously saved passkey, or use your password and enabled verification.
How can I verify a Centre document?
Scan the document’s QR code or open Medical certificates and enter the document reference. Verification remains subject to the Centre’s existing privacy controls.
Do I need a new account?
If you already have an account, sign in with that email address. New patients can select “Create an account” on the patient login page.